FAQs About Rug Cleaning & Repair
If you have a question about your oriental rug and cannot find the answer here, please contact us.
Why should I use RL Rose to clean my rugs?
RL Rose has vast experience cleaning handmade rugs we collect throughout the country. We use our own guys who will offer honest advice on whether the rug is due a clean before collecting your rug and cleaning it in our London based workshop. We offer a collection and delivery service that is unrivalled using our own fleet of vans. See the uplift and delivery page for more information.
How will you clean my rug?
We use traditional methods designed to preserve the value of the rug while giving it a thorough clean. The initial beating process eradicates dirt and dust that gather in the rug, then brushes, water and shampoo are used to wash the pile.
Is my rug insured whilst it is with you?
Will my rug be safe with you?
Will you clean my rug if it isn’t Persian or Oriental?
Why can’t my regular carpet cleaner clean my Persian rug?
How long will my rug be gone for?
Do you offer pick-up and delivery?
Will you put my rug back exactly where I want it?
Will you use chemicals on my rug?
How long does it take to clean a Persian or Oriental rug?